Yes. The Texas Education Agency has approved this course for SafeWay only.

Yes. The online curriculum is the exact same material taught in our classrooms.

Taking the course online allows you to learn at your own pace while having access to a top-trained instructor, just as you would in our classroom. The online course can also be accessed 24/7/365, allowing it to fit into your busy schedule.

Yes. This online course is comprised of the same comprehensive, proven curriculum we have taught in our classrooms for over 40 years.

Yes. All of our online packages include driving instruction and observation with one of our top-trained SafeWay Driving instructors.

Yes. In fact, we strongly encourage students to spend more time in our cars with our top-trained instructors to better prepare for today’s Texas roadways.

Yes. We understand that students are involved in a variety of organizations and have numerous time commitments. The advantage of our online course is that it can be accessed 24/7/365, allowing it to fit into your busy schedule.

During business hours, system support is available through an online chat feature on the course website. To contact technical support, click on the “Need Help?” icon located in the top right corner of the page. After business hours, you may submit your query as an electronic message through the same application.

Instructor support is available through an online chat feature on the course website. To contact an instructor, click the “Need Help?” icon located in the top right corner of the page. After hours, you may submit your query as an electronic message through the same application. The SafeWay Driving Centers online course also provides an online forum for student interaction with instructors and other students.

The State of Texas mandates that you may only receive 2 hours of instruction a day.

You could complete this course as quickly as 20 days if you elect to work daily and book your drives as soon as you have received your learner’s permit. You will have 90 days to complete 32 hours of online instruction and 180 days to complete 14 hours of in-car instruction (7 hours driving / 7 hours observation). The State enforces a 2 hour maximum of instruction per day. Completion of the course is dependent on your learning pace and when you schedule your drives.

The session will need to be repeated and the end of session test re-taken. You cannot advance to the next session until you have earned a passing grade. If you do not pass the final test in Session 16, you must repeat the session until you can successfully pass the test. It is the same in our classrooms.

You will take your permit test online after completing Session 3. Upon passing this exam you will receive your certificate in the method you have indicated.

At registration, you selected whether you would prefer to pick up your certificate with a parent or guardian from the SafeWay Driving Center Corporate Office, or if you would like to receive your certificate via Priority Mail. You will receive the permit portion of your DE-964 which you may take to the DPS (please refer to the Permit Checklist to see what other documents DPS will require you to present) to get your permit as long as you are at least 15 years old. Otherwise, you will have to wait until your 15th birthday.

The 90 day online deadline must be enforced. The long deadline is more than enough time for anyone to complete the required work. You may extend a deadline for 90 days for $150 if you do so before the deadline date. After that date you will be required to re-contract at the original contract price. There are no exceptions.

Yes. Any student that resides in the State of Texas is eligible to take our course. If you are not located near a SafeWay Driving Center then you will need to request a transfer to take your required drives elsewhere.

No. There are no substitutions or transfers allowed between the two learning platforms.

If you excel in a group learning environment with a great teacher, then our modern neighborhood classroom is the right choice for you. SafeWay’s classrooms feature large flat panel monitors with engaging presentations and provide you the most advanced training atmosphere available.

You will take your permit test in class after completing Session 3. Upon passing this exam you will receive your certificate which you will take to the DPS to acquire your learner’s permit. Please refer to our Teen Driving Checklist or visit www.txdps.state.tx.us/DriverLicense/teenDriver.htm for a complete list of documents required by DPS.

By State Law, we cannot allow late entry into a classroom session; therefore it will need to be made up at a later date.

You have 90 days to make up any missed classes—up to five. You must reschedule on your online SafeWay Driver Portal profile page.

By State Law, you are allowed to miss up to five classroom sessions. The classes must be made up within the 90 day classroom deadline. If you miss more than five you must take the course over again from the beginning and pay the full contract price. Sorry, there are no exceptions.

The 90 day classroom deadline must be enforced. The long deadline is more than enough time for anyone to complete the required work. You may extend a deadline 90 days for $150 if you do so before the deadline date. After that date you will be required to re-contract at the original contract price. Again, there are no exceptions.

No. There are no substitutions or transfers allowed between the two learning platforms.

You may begin scheduling your in-car driving lessons as soon as you obtain your learner’s permit from the DPS and enter the permit number in your online SafeWay Driver Dashboard profile page.

Scheduling Behind the Wheel times is done by you online at safewaystudent.com. This service provides around-the-clock access for viewing your student record and scheduling, canceling and rescheduling Behind the Wheel appointments.

Every driver selects their driving slots from their SafeWay Driver Dashboard page. Please note that our computer system allows drivers in our Advanced packages a 24 hour priority booking window as well as access to a VIP Concierge who will assist in their scheduling needs.

Due to scheduling complexities the only drivers able to select their instructors are those who are enrolled in one of our Advanced packages. All other drivers will be able to book available drive slots and will drive with the instructor assigned to that specific slot.

The VIP Concierge is available to all of our Advanced and Advanced PLUS drivers. They will be able to assist you in scheduling your drives, selecting your instructors, scheduling make-up classes and assisting you in all of your specialized driving needs.

We require you to leave at least one day between driving lessons in order to practice the skills you learned in your previous driving lesson. Practice is important.

Two students are normally assigned to a car (one is driving and the other is observing). Sometimes there will be only one, and occasionally there will be three, but the third will be observing only.

You must bring a valid learner’s permit and wear your contacts or glasses (if you have been prescribed them).

Dress like you are going to school. We do allow shorts but no tank tops and absolutely no flip-flop sandals or other shoes we determine could be a hazard to your driving safety. Athletes, please shower if you are coming straight from practice.

Students are allowed to be late for a drive as long as they arrive before the end of the first hour. They will be allowed to drive the second hour and make up the observation at a later date at no charge.

It is illegal for you to drive without a valid learner’s permit. Showing up to your scheduled driving appointment without a valid learner’s permit will result in a $75 noshow fee. To avoid this fee, you may observe for the first hour (if there is another student scheduled to drive) and drive for the second hour if someone can bring your valid permit to the location from which your drive originated before the second hour of the driving appointment.

You are responsible for canceling your driving appointments online in your driver portal at least 24 hours before the scheduled driving appointment. Failure to cancel 24 hours prior to a scheduled drive time will result in a $75 late cancellation fee. Emails, phone calls and messages will not be accepted as a valid Behind the Wheel appointment cancellation. Sorry, but there are no exceptions.

$75 per lesson. You must pay the fee prior to booking any additional lessons.

The simplest form of payment is by credit/debit card on our convenient online system but you are welcome to come and pay in person or by phone at 713-468-1313.

Not all students progress at the same rate. Seven hours behind the wheel driving is the absolute minimum required by the State and many students require more time than this to build their skills and confidence. If you purchase the State Minimum package, know that we may require you to take extra lessons in order to pass our course. We will not pass you until we believe you are ready for today’s roads. It is the professional opinion of SafeWay Driving Centers you should drive a minimum of 10 hours Behind the Wheel with our instructors and preferably 20 before you ever get your license and freedom to drive alone on today’s roads.

An extra lesson is $100 for two hours (driving / observation).

Yes, we will drive in the rain and other inclimate weather as we feel this is good practice for the students. If the weather has advanced to a level that we feel is unsafe to drive, we will notify you that we are canceling any drives. This is our right of decision and notification. If you make the decision you are not going to drive but we are driving that day, you will be charged a no-show fee. There are no exceptions.

The 180 day initial seven hour in-car deadline must be enforced. The long deadline is more than enough time for anyone to complete the required work. You may extend a deadline 90 days for $150 if you do so before the deadline date. After that date you will be required to re-contract at the original contract price. Again, there are no exceptions.

You will receive an email inviting you to collect your certificate of completion (DE-964) once all course requirements have been met successfully (online/ classroom and in-car). You will pick up your certificate with a parent or legal guardian from the SafeWay Driving Center office from where your drives originated. If you lose or damage your DE-964, a duplicate can be issued to you for $25.

The State of Texas requires all teens, in addition to completing an approved driver education course, to log at least 20 hours of practice (at least ten of which must be at night) with their parent, guardian, or a licensed instructor. The Parent Log lists all of the lesson points that must be practiced. You can find the Parent Log at 20hrbtwInstructionLog.pdf. SafeWay offers advanced packages whereby you may purchase 10 or 20 additional (loggable) hours of advanced driving that satisfy the State requirements and provide you additional practice with a professional instructor.

Tears...More Years™” ACT Parent Log? Yes. SafeWay offers three advanced driving packages. The SafeWay Basic completes 3 hours of the Parental Driving Requirements. The SafeWay Advanced Package competes half of the Parental Driving Requirements and the SafeWay Advanced PLUS Package meets the full Parental Driving Requirements as well as declaring you a SAFE Certified Driver.

You may request a transfer if you need to complete your drives at another school.

All transfer requests must be made in writing and sent to our Corporate Office at SafeWay Driving Centers, Inc. at 9319 Katy Freeway Houston, TX 77024.

No, but please see our Refund Policy on your contract or in our Terms and Conditions to understand the details.

Yes, but only through our Private Transfer Package. We have witnessed that there is a significant difference between the driving abilities and knowledge of drivers from other driving schools and SafeWay professionally instructed drivers. Our Private Transfer Package includes a private, two-hour, one-on-one introductory driving lesson which will induct a new driver into the SafeWay Driving System prior to beginning the package of their choice.

SafeWay offers Valet Packages only to our Basic, Advanced and Advanced PLUS drivers, as long as they live within 5 miles of a SafeWay Driving Center. Our Valet Service provides for pick-up and drop-off at your home upon parental approval and payment of the service. It must be purchased for the entire package and is not available on a single driving lesson basis.

Car insurance is expensive. Through our exclusive partnership with Nationwide Insurance, SafeWay trained drivers and their families qualify for exclusive insurance discounts of up to 25% which can more than offset the cost of our training. Ultimately, you can get the best driver training for less than you save on your insurance!

You generally will not be put on their insurance until you have received your license, but you will need to contact your specific insurance company for verification.

You must be within two months of your 15th birthday.

You must hold your permit for at least six months, be 16, and have passed an approved driver education course before you are eligible to obtain your driver’s license.

Yes. The Graduated Driver License Program has two phases of driving requirements for minors. For more information on these restrictions, visit http://www.txdps.state.tx.us/driverlicense/graduateddriver.htm.

Yes. The State of Texas currently requires that all driver license applicants take a driving test with a DPS Official after completing an approved driver education course. You will not be required to take a written test at the DPS because you have already done so in your SafeWay Driving Centers course.

Refer to our Teen Driving Checklist or visit www.txdps.state.tx.us/DriverLicense/teenDriver.htm for a list of documents required by DPS.

We can issue you a duplicate certificate of completion (DE-964) for $25 plus the cost of a Priority Mailing fee if you choose to have it mailed. You must call our offices to request a copy of your DE-964.

The State of Texas requires all teens, in addition to completing an approved driver education course, to log at least 20 hours of practice (at least ten of which must be at night) with their parent, guardian, or a licensed instructor. The Parent Log lists all of the lesson points that must be practiced. You can find the Parent Log at 20hrbtwInstructionLog.pdf. SafeWay offers advanced packages whereby you may purchase 10 or 20 additional (loggable) hours of advanced driving that satisfy the State requirements and provide you additional practice with a professional instructor.

Visit http://www.txdps.state.tx.us/ for DPS locations and hours of operation.